WHAT IS BSPLINK AND HOW ITS WORK:
BSP stands for Billing and settlement program. Bsplink program is basically working as an accountant. It provides information to an agent that what is payable amount to airline and for airlines it provides information what is receivable from Travel Agents.
For Iata travel agents it is necessary to understand how BSP play a role for Iata travel agents. Clear one thing in mind iata system is maintained electronically not manually so if there is any discrepancy between travel agents and airlines airline have full authority to raise adms or acms in Bsplink.
What are adms and acms click here to learn more about it. You must have full command on BSP to run iata travel agency smoothly.
How BSPLINK work, here is step by step guide.
Frist log in to Bsplink site using this URL https://www.bsplink.iata.org/bsplink14/default.asp
Where it asks for user id and password as provided by IATAcheck this screen shot.
First, in Country column fill with your country code. Then select the language and insert your login and password then click on login. This page will open.
After login you will redirect to this man page we will discuss all the major element on this page on left side of this page you will see all the access agents have started from REFUND APPLICATION and end on ADDRESS MAINTENANCE
We will discuss the entire elements one by one.
Refund Application in BSP:
What RA means in application. RA function is basically deal with a refund of e-tickets through BSPLINK. This function is rarely used today. Some of the Airlines (very rare) are not authorizing Travel Agents to post refund through gds they need to post refund application through refund application in Bsplink.
In column TO, you will put airline iata code which is first three number of ticket for Saudi airlines you put 165
Address and airline contact details will auto-filled you need to put passenger name as mentioned in pnr passenger details may be blank you may put a reason for a refund as illness and any.
In a document for refund column, it is the important part so must fill carefully
in airline code provide iata code of airline which is three digit for Saudi airline iata code is 165 and in form and serial number put the ticket number except iata code of airline you will see the document inquiry written there if you click on this you will see the preview of ticket and in coupon you must select the coupons you need to refund let say your ticket have two segments you need to select coupon 1 and 2 for refund select form of payment if cash then select cash amount is the amount of ticket in customer ref put the amount after refund you will get from airline then put all the details you have from ticket gross fare and all details on right side of window put the all details regarding ticket original issue date agent IATA code etc after then click on issue. after issue, you will see the window ask for supporting documents upload history of ticket coupon of ticket and etc you required to upload all the documents must be in pdf format.
There is an option of Ra in refund application, use this to track your refund application.
What is adm and why it raised in Bsplink?
ADM is the word which uses for a debit memo. Now the question is what is adm in bsplink or debit memo in bsp basically the bsp system is maintained electronically and agents pay the amount which is generated by the electronically system of BSP now if later airlines found any discrepancy related to any transaction they may raise adm.
We have a complete article on Adm and Acm you may read here http://travellingupdates.com/2016/08/26/adm-and-acm-in-bsp/
Click on ADM/ACM then click on ADM & ACM QUERY it will show the Information mentioned in a screenshot.
Click on the search after selecting the menu to check the adms status as per your requirement.
WHAT IS ACM IN Bsplink?
>ACM is the amount payable by Airlines to Travel Agents.
Click on image to understand how to check acm in bsp.
First click on ADM/ACM on left side menu.
>Select acm in menu and check acm as per your requirement settled acm, pending settlement and etc.
Right in this adm and acm query you will see other options which are very rarely used.
SPDR is mention there spdr is sort of adm only difference is this it is raised when there is short collection of iata sale report for specific period and it is raised by iata itself and very rare to see here I show you the image of spdr raised in pending settlement
NOW TIME TO MOVE FORWARD ON OTHER OPTIONS
In other services tab, there is sales summary option use to check the sale of your agency for specific period of time
another tab is for Ticketing Authority query which is use to check the authority of issue air tickets given by airlines to your travel agency.
There is another Tab of GDS QUERY , use to check the access of gds your travel agency have.
THE MOST IMPORTANT THING ON BSP SITE IS THE FILES TAB
On Files tab when you click on download it will lead you to page as mentioned in the screenshot.
This page is used to download sale report for the period in this download menu you will able to download your sale report payable and previous two months record are also found here.
Within Files Tab click Iata communication for the purpose of remain update. Here all the updates related to airlines and iata is displayed Example: Changes in the hour of airline notification. Etc
Another Important thing on BSP LINK is General queries:
There are three options available for general queries.
2- On-line billing statement
3- On-line billing Analysis
Airlines: in this menu, you will find the list of all airlines with their iata code.
On-line billing statement:
It is really an important part of bsp if your all data is lost due to any reason here you can get this back in this menu you will get the sales report of last two years with the detail of every single ticket.
On-line billing Analysis:
This is another bsp important function use to analyze the sale of any airline here is in the screenshot you will understand how it works. Literally, it provides you the detail of specific airline sale for the period up to two years. Example if you need a sale of Saudi airline up to previous 6 months you can get it here.
Here you will get the sale analysis of every airline up to two years. it is a very comprehensive option which displays all the result gross sales during the period. net sales and refunds during this period.