Comparison of Tickets Purchases through online sites and from Travel Agents
Before we can make Comparison of Tickets Purchases through online sites and from Travel Agents we need to work out how the system actually works.
Travel Agents are using GDS to provide Air ticket services to their customers.
IBM created very first gds for the sole use of American Airlines. This system introduced to
computerised the manual work. Sabre was the very first GDS set up by American Airlines in 1960 and installed into a travel agency for very first time in the year 1960.Many of Airlines adopted later sabre, and American Airlines does research on bookings made through sabre and found that travel agents issued 90 percent tickets of those airlines which were displaying at line 1 or 2 of a sabre. American Air starts manipulating the figures and puts all of their flights at Number 1 or 2.
British Airways and other carriers of United Kingdom starts a fight against sabre and ban sabre in the United Kingdom through court decision and later they began their own gds called Amadeus.
Amadeus is the largest GDS provider in the worldwide travel and tourism industry, with an estimated market share of 37% in 2009.As of December 2010, over 90,000 travel agencies worldwide use the Amadeus system and 58,000 airline sales offices use it as their internal sales and reservations system. Amadeus gives access to bookable content from 435 airlines, 29 car rental companies (representing 36,000 car rental locations), 280 hotel chains and 87,000 hotels. source Wikipedia
Sabre and Amadeus have significant share around the globe.
So here is the question Why people use online sites to purchase Air tickets instead of Travel agents.
We need to make a Comparison of Tickets Purchases through online sites and from Travel Agents.
A cost of the ticket purchased through websites are comparatively lower than the cost of tickets purchased from travel agents. online sites charge low service charges because they are providing services normally on a worldwide level and travel agents are limited to are of their work.
While you are purchasing tickets from online sites you need to have valid credit card. The card which you are using to pay must be own by you. You have to represent the card at the time of boarding. (some sites allow cash deposit in bank but very few which are woking on country base).
On the other hand, you can purchase a ticket from travel agent by paying cash or card. You can purchase a ticket for your family or friend by paying cash.
So those who don’t have card facility travel agents is the best option for them.
Changing or Refund of Ticket:
You can modify your flight details using online sites. Modifying the ticket using online sites is difficult as compare to modify by travel agents. As travel agent can provide more flights options instead of the online sites. They able to tell you which flight cost you cheaper as comparative to online sites service.
Limitation: You can change your ticket online by using your card if you are in other country and if you don’t have access to your travel consultant you must need to contact local airline office for modification.
What we suggest you:
Before purchasing any ticket our expert advice is you must check fares of ticket online and make a mind to purchase a ticket online. Let say you make a mind to purchase a ticket at 1000$.
So next step now goes to travel consultant and tell him your requirements may be he able to get you the same ticket on the price of 900$ or less or more. If the price of travel agent saves your 100$ it’s not bad or if he is charging more than 1000$ leave him and go with online service but as far as our experience Travel agent can save your money.